Shipping policy
Thank you for choosing Enchipsu! We are committed to providing you with a seamless and satisfactory shopping experience, which includes efficient shipping and delivery. Please find below our shipping policy:
- Shipping Time: Orders are processed and shipped within 24 working hours of receipt. Please note that working hours do not include Sundays or public holidays. (but sometimes delays can occur due to unforeseen circumstances such as preparation time delay or logistical issues)
- Delivery Time:
- Tamilnadu: Orders within Tamilnadu will be delivered within 2-3 working days of shipment.
- South India States: Orders within other South India States ( AP, KA, KL, and TG) will be delivered within 3-6 working days of shipment.
- Other India States: Orders from other Indian States will be delivered within 4-7 working days of shipment.
- Shipping Charges: Shipping charges are based on the total weight of the order and the delivery location. The shipping charges will be displayed during the checkout process and may vary from time to time.
- Tracking Your Order: Once your order is shipped, we will send you an email / Whatsapp notification containing the tracking information. You can track your order through the Courier service provider's website using the tracking number provided.
- Shipping Restrictions: Please note that we currently do not ship outside India.
- Delivery Delays: We strive to deliver your order within the estimated delivery time, but sometimes delays can occur due to unforeseen circumstances such as weather conditions or logistical issues. In such cases, we will keep you informed and do our best to resolve the issue as quickly as possible
Our delivery partners are ST Courier, The Professional Couriers, DTDC, Delhivery, Amazon Shipping Services, Ekart Logistics.