Enchipsu FAQS

Frequently Asked Question

How can I make my order?

You can select the products from our catalog and click add to cart. You can complete your purchase the order by sharing your contact details and making the payment

We have a good partnership with ST courier service and Professional couriers for Tamil Nadu. For outside TN we use Amazon Shipping and DTDC courier services

A tracking link will be generated and shared with you through whatsapp / SMS / email. You can also call us to know about your order tracking status.

You can expect the shipping to happen in 24 working hours. In few exceptional cases it can take upto 48 working hours.

We have more than 20 Traditional Snacks made in authentic Nagercoil style.

Yes, we can ship outside TamilNadu. For South India it can take upto 3-4 days for delivery. For Other states it can take upto 7 working days for delivery.

We do understand that COD is a must for ecommerce business. But courier companies charge us 100-150Rs extra for handling COD deliver. Hence we decided to remove COD. (Also a lot of fake orders and returns)

The minimum order value is 120Rs.

We use only natural ingredients in all of our snacks and refrain from using any artificial preservatives.

You can cancel your order anytime before its getting shipped. Once shipped you can return it our original address within 5 working days to get a refund.

Not yet, but we are planning to start soon.

We share special discount codes to our customers through our email campaigns. You can find a nice deal there!

Our Banana Chips can taste good for upto 4 weeks from date of packing.

Yes, we do accept bulk orders for marriages and also corporate orders.

We double pack all our snacks and secure them with a 3 ply enironmental friendly corrugated boxes to protect it from damages during the transit.

You can reach us at 9629392810 through call or whatsapp. We are also active on all our social media channels

Enchipsu roughly translates to 'My Chips' and it is also a famous dialogue by the great Vadivelu. At Enchipsu we make sure everyone is a Vadivelu fan before hiring.

Depends on your location.

For Tamil Nadu it will be 2-3 working days.

For KA ,TG and AP it will take upto 4 working days.

For other states it can take 5-7 working days.